Frequently Asked Questions

In Virginia, you have direct access to physical therapy, which means you can be evaluated and treated by a physical therapist without a physician's referral for up to 30 days. However, some insurance companies may require a referral for coverage. We recommend checking with your insurance provider, and our staff can help verify your benefits before your first visit.

Initial evaluations typically last 60-90 minutes to allow for comprehensive assessment and treatment planning. Follow-up sessions are usually 45-60 minutes. During each session, you'll work one-on-one with your physical therapist, receiving hands-on treatment and guidance through specific exercises tailored to your condition.

We recommend wearing comfortable, loose-fitting clothing that allows you to move freely and exposes the area being treated. For example, if you're being treated for a knee injury, bring or wear shorts. For shoulder issues, a tank top or loose t-shirt works well. Athletic shoes with good support are also recommended.

The number of sessions varies depending on your condition, severity, and individual goals. Some patients may need just a few sessions, while others with more complex conditions might require several weeks or months of therapy. Your physical therapist will provide an estimated treatment plan during your initial evaluation and adjust it based on your progress.

Nova Prime Physical Therapy accepts most major insurance plans, including Medicare, Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, and many others. We also accept workers' compensation and auto insurance claims. Please contact our office to verify your specific coverage and benefits before your first visit.

Your financial responsibility depends on your insurance coverage, including deductibles, co-pays, and co-insurance amounts. Our front office staff will verify your benefits and explain your coverage before treatment begins. We offer flexible payment plans and can work with you to make your care affordable.

Yes, we offer competitive self-pay rates and flexible payment options for patients without insurance coverage. We can create customized payment plans to fit your budget while ensuring you receive the care you need. Please ask about our current self-pay packages and discounts.

We treat a wide range of conditions including: orthopedic injuries (sprains, strains, fractures), sports injuries, back and neck pain, joint pain and arthritis, post-surgical rehabilitation, balance disorders, neurological conditions, workplace injuries, and chronic pain conditions. Our therapists have specialized training in various treatment techniques to address your specific needs.

Our therapists utilize evidence-based treatment techniques including: manual therapy (joint mobilization, soft tissue massage), therapeutic exercise, neuromuscular re-education, balance training, gait training, modalities (heat, ice, electrical stimulation), dry needling, cupping therapy, and patient education. We tailor our approach to each individual's condition and goals.

While some therapeutic techniques may cause mild discomfort, physical therapy should not be excessively painful. Your therapist will work within your comfort level and always communicate about what to expect. Some muscle soreness after treatment is normal, similar to what you might feel after a new exercise program. We prioritize your comfort and will adjust techniques as needed.

Dry needling is a technique where thin needles are inserted into trigger points in muscles to relieve pain and improve function. It's highly effective for conditions like chronic pain, muscle tightness, and trigger points. Our certified therapists use dry needling as part of a comprehensive treatment plan. Most patients report immediate relief and improved mobility after treatment.

You can schedule your first appointment by calling our office at (571) 774-6378, using our online booking system, or stopping by our clinic in Chantilly, VA. Our front office staff will help you find a convenient time and answer any questions about your first visit. We offer flexible scheduling including early morning and evening appointments.

We understand that schedules change. We request at least 24 hours' notice for cancellations to avoid a late cancellation fee. You can cancel or reschedule by calling our office or using our patient portal. We'll work with you to find a new appointment time that fits your schedule.

Yes, we offer flexible scheduling options to accommodate your work and personal commitments. Our clinic opens early and stays open late, with appointments available as early as 7:00 AM and as late as 7:00 PM on weekdays. We also have limited Saturday appointments available.

Yes, we specialize in sports rehabilitation and work with athletes of all levels, from weekend warriors to competitive athletes. Our sports rehab programs focus on injury prevention, performance enhancement, and safe return to sport. We use sport-specific training protocols and advanced techniques to get you back to your peak performance.

Vestibular therapy is specialized treatment for balance disorders, dizziness, and vertigo. It's beneficial for conditions like BPPV (benign paroxysmal positional vertigo), labyrinthitis, and balance deficits from stroke or aging. Our certified vestibular therapists use specific exercises and techniques to improve balance and reduce dizziness.

Yes, we offer specialized pelvic floor physical therapy for conditions including urinary incontinence, pelvic pain, pre/post-natal care, and pelvic organ prolapse. Our pelvic floor specialists provide confidential, compassionate care in a comfortable environment. Treatment includes specialized exercises, manual therapy, and education.

Absolutely! We offer workplace ergonomics assessments and injury prevention programs. We can evaluate your workstation setup, provide recommendations for proper ergonomics, and teach you exercises to prevent repetitive strain injuries. We also work with local businesses to provide employee wellness and injury prevention programs.